Design refrigeration systems with confidence

ACTROL Virtual Engineer is a web-based design tool that helps refrigeration professionals calculate heat loads, select the right condensing units and evaporators, and choose suitable piping for their jobs, all in one place.

Yes. ACTROL Virtual Engineer is free to use for ACTROL account holders.

Yes. ACTROL Virtual Engineer is web-based and can be accessed on your phone, tablet or computer, as long as you have an internet connection.

If you're experiencing a technical issue, please use the Send Feedback option available in the menu within Virtual Engineer. This is the best way to report issues and helps our team investigate and resolve them as quickly as possible.

If you need immediate assistance, you can also contact the maX Support Team on 1800 719 653 (Australia), Monday to Friday, 8:00am – 4:30pm AEST/AEDT.

Yes. Your jobs are automatically saved so you can pick up where you left off.

Yes. You can export a PDF summary covering heat load calculations, equipment selection and piping selection.

Yes. You can submit a quote request directly to your home branch through the platform.

Yes. However, if you complete a heat load first, the equipment selection section will automatically prefill based on your project requirements.

The tool identifies equipment that meets your system requirements, then recommends the option with the closest capacity match to your required system capacity.

Click the “Shop in maX” button to open your selected equipment and piping in maX, where you can view pricing and stock availability.

The “Shop in maX” button opens your selected equipment and piping directly in maX, allowing you to view pricing, stock availability and continue your order.

Yes. You can request an engineer review of your job for advice on heat loads, equipment selection or piping selections.

ACTROL’s own Application Engineering team is available to provide expert advice and support on your projects.