Application Engineering for HVAC-R Professionals
ACTROL's Application Engineering team offers expert support from concept to commissioning with equipment selection, technical calculations and troubleshooting.
Application Engineering
ACTROL Application Engineering provides specialist refrigeration engineering services for commercial HVAC-R projects across Australia. Our experienced team work closely with you to support system design, equipment selection, performance optimisation and technical problem-solving.
Tailored advice
Our team of Application Engineers take the time to understand your job and its challenges in detail before coming back with detailed guidance and advice that’s tailored to your job.
Troubleshooting support
ACTROL Application Engineers, along with our skilled after-service teams, are on-hand to provide troubleshooting support whenever you need — you can count on us to help you get the job done.
Industry expertise
From retail and hospitality to agriculture, healthcare and tourism, our team have experience and expertise across a wide range of sectors giving them the depth and breadth to tackle every challenge.
Fast response time
When it comes to refrigeration, we understand that speed maters. Our team respond to most jobs within three days, so you can keep work moving. But we’ll never choose speed at the cost of quality.
Product training
ACTROL often host in-branch training sessions about new products technologies in the market. with our engineers on hand to offer technical guidance and expertise you can trust.
ACTROL Application Engineering in action
Practical HVAC-R expertise, proven experience
Specialist industry experience
From supermarkets and cold storage facilities to hospitality venues, agricultural operations and healthcare facilities, ACTROL's Application Engineering team understands the requirements of different sectors.
Nationwide technical expertise
Access a network of experienced refrigeration engineers backed by ACTROL's extensive branch network, technical resources and trusted supplier partnerships.
Tailored project solutions
Every project is different. We provide application-specific recommendations and technical guidance to help achieve the best outcomes for your system, budget and operational requirements.
The right team for the job
Our Application Engineering specialists bring extensive refrigeration and HVAC-R experience across a wide range of commercial applications. With practical industry knowledge and access to leading technologies, the team provides trusted technical support when you need it most.
Damien Cusack
Damien Cusack is ACTROL's ANZ Engineering Sales Lead and has more than 27 years’ experience in refrigeration and HVAC-R. Starting as a refrigeration apprentice, he now helps customers, contractors and teams deliver innovative, sustainable solutions while supporting the ongoing development of the trade.
Brian Goodall
Brian Goodall leads ACTROL's Queensland Sales & Applications Engineering team and brings more than 30 years’ experience in refrigeration, air conditioning, engineering and sales. Specialising in technical problem-solving, system design and customer support, he helps customers navigate refrigeration and HVAC complexity.
Michael Reynolds
Michael Reynolds leads ACTROL's Victorian Engineering team and brings extensive experience across commercial refrigeration, from small DX systems to large glycol and ammonia plants. Having worked across the winery, dairy and beverage sectors, he specialises in practical problem-solving for complex refrigeration applications.
Ben Fitzgerald
Ben Fitzgerald leads ACTROL's Sales & Applications Engineering team in New South Wales and has worked in the refrigeration industry since 2004. With experience across refrigeration, controls, automation and digital technologies, he helps customers deliver practical and sustainable project outcomes.
Oliver Mueller-Luering
Oliver Mueller-Luering is a Mechanical Engineer specialising in HVAC-R, with experience across the globe. Since joining ACTROL in 2017, he has supported customers with engineering solutions across commercial, industrial and mining projects, combining technical expertise with a passion for emerging technologies.
Mark Hosken
Mark Hosken is a Sales & Applications Engineer with a background in supermarket refrigeration and hands-on field experience across installation, commissioning, service and fault finding. He supports customers with system design, equipment selection, natural refrigerant applications and energy-efficient refrigeration solutions.
Michael Pagano
Michael Pagano has worked in the HVAC-R industry since 2002, with experience spanning manufacturing, system design, technical applications and project solutions. Having worked with leading brands including Samsung and Daikin, he helps customers solve technical challenges with practical, straightforward advice.
Murray Wilks
Murray Wilks has worked across the refrigeration industry for more than 30 years, from commercial refrigeration and supermarket projects to manufacturing and engineering roles. He combines extensive field experience with technical expertise to support customers with system design, problem solving and project delivery.
Zac Avery
Zac Avery is a Sales & Applications Engineer supporting ACTROL customers across Western Australia. With a background in Chemical Engineering, he provides expertise in commercial refrigeration design, technical support, equipment selection and quoting, with a practical approach to solving technical challenges.
Design refrigeration systems faster
ACTROL Virtual Engineer is our online refrigeration design tool, helping HVAC-R professionals perform technical calculations, size pipework, select components and develop accurate system designs.
Integrated with maX, Virtual Engineer streamlines project planning and simplifies equipment selection, helping you move from design to installation more efficiently.
Frequently asked questions
Visit your local ACTROL branch
With more than 80 ACTROL branches across Australia, there’s sure to be one near you.